Mission

We at CRI-IT want our clients to be able to expect a certain level of service and integrity. In order to do this, we strive to hold to our core values and beliefs. We hope that, by letting our clients know where we stand, we can give each one a level of service they can come to expect.

We are also convinced that the key to creating a truly great organization is an intense focus on the values that guide its people's actions. These are CRI-IT's "Core Values and Beliefs". If we don't seem to be living up to them, call us on it!

Core Values & Beliefs
1. We respect the individual, and believe that individuals who are treated with respect and given responsibility respond by giving their best.

2. We require complete honesty and integrity in everything we do.

3. We make commitments with care, and then live up to them. In all things, we do what we say we are going to do.

4. Work is an important part of life, and it should be fun. Being a good businessperson does not mean being stuffy and boring.

5. We love to compete, and we believe that competition brings out the best in us.

6. We are frugal. We guard and conserve the company's resources with at least the same vigilance that we would use to guard and conserve our own personal resources.

7. We insist on giving our best effort in everything we undertake. Furthermore, we see a huge difference between "good mistakes" (best effort, bad result) and "bad mistakes" (sloppiness or lack of effort).

8. Clarity in understanding our mission, our goals, and what we expect from each other is critical to our success.

9. We are believers in the Golden Rule. In all our dealings we will strive to be friendly and courteous, as well as fair and compassionate.

10. We feel a sense of urgency on any matters related to our customers. We own problems and we are always responsive. We are customer-driven.

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